Terms and Conditions | Think Unlimited Kids

Terms and Conditions

Welcome to Think Unlimited Kids. By accessing or using our website thinkunlimitedkidstore.com, you agree to be bound by the following terms and conditions. Please read them carefully before using the website or placing any orders. If you disagree with any part of these terms, please refrain from using our services.

1. General Information

Think Unlimited Kids curates and sells high-quality children’s fashion from across the globe. All products are chosen with a strong focus on comfort, design, and style. These Terms govern the purchase, exchange, and all other interactions between customers and our platform.

2. Product Authenticity & Representation

  • All products displayed on our website are authentic and carefully selected.
  • Due to lighting during photo shoots and screen differences, slight variations in color may occur.
  • All sizes and descriptions are approximate and provided for your guidance.

3. Order Processing & Shipping

  • Orders are typically processed within 1–2 business days of placement.
  • Shipping timelines vary by location but generally range between 6–7 working days.
  • You will receive a tracking number once the order is dispatched.
  • We are not responsible for delays caused by courier services, natural calamities, or government restrictions.

4. Exchange Policy

To provide better customer satisfaction, we now offer a wider exchange policy:

  • Exchanges are accepted on all products, not limited to size-only swaps.
  • You must request an exchange within 5–7 working days of product delivery.
  • Each order is eligible for only one exchange.
  • Reach out to us via email at thinkunlimitedkids@gmail.com or WhatsApp on +91 83176 62818.
  • Attach clear photos of the item and its packaging for damage or defect claims.

Exchange Procedure:

  • Requests are reviewed within 2–3 business days.
  • Once approved, your item will be picked up within 2–4 business days by our courier partner.
  • It may take 7–10 working days for the returned item to reach our warehouse.
  • Post quality inspection, your exchange item or store credit will be processed within 3–7 working days.
  • Shipping charges for exchanges are to be borne by the customer.

5. Conditions for Exchange

  • Exchanged products must be unused, unwashed, and unaltered.
  • Original tags, labels, and packaging must be intact.
  • Items without the original invoice will not be accepted.
  • Hygiene-sensitive products (e.g., swimwear) are not eligible for exchange.
  • If returned items do not meet the exchange conditions, they will be returned at the customer’s cost without reimbursement.

6. Return & Refund Policy

  • No returns or refunds are offered once a purchase is made.
  • We only allow exchanges or issue store credit where applicable.
  • In case of product unavailability after order placement, we will cancel the order and issue a credit note.
  • Credit notes are sent via email/SMS and are valid for 12 months for future purchases on our website.

7. Cancellations

  • Orders can only be cancelled within 6 hours of placement.
  • Once dispatched, orders cannot be modified or cancelled.

8. Disclaimers

  • Think Unlimited Kids reserves the right to refuse service or cancel orders at our discretion.
  • We are not responsible for damages or losses caused after delivery.
  • All garments undergo quality checks, but minor variations in stitching or print should not be considered defects.

9. Intellectual Property

All content, including logos, designs, text, graphics, and product images, are the intellectual property of Think Unlimited Kids and cannot be used or reproduced without prior permission.

10. Legal Jurisdiction

These Terms shall be governed by and construed in accordance with Indian law. Any disputes will be subject to the jurisdiction of courts located in Hyderabad, Telangana.

11. Contact Information